Privacy Policy

Introduction

ZCDC LLP (“we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of personal information entrusted to us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or engage our professional services.

As a Chartered Professional Accounting firm, we are bound by the professional and ethical standards of the Chartered Professional Accountants of Ontario (CPA Ontario) and applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and mailing address when you reach out to us through our contact form or other channels.
• Financial Information: Tax records, financial statements, and other documentation provided in connection with our professional services.
• Website Usage Data: IP address, browser type, pages visited, and other analytics data collected through cookies and similar technologies.
• Business Information: Company name, role, and industry details relevant to our engagement.

How We Use Your Information

We use personal information for the following purposes:

• To provide and deliver our professional accounting, audit, tax, and advisory services
• To communicate with you regarding your account, inquiries, or service requests
• To comply with legal and regulatory obligations, including those set by CPA Ontario and the Canada Revenue Agency
• To improve our website functionality and user experience
• To send relevant updates about our services, with your consent

Disclosure of Information

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

• With Your Consent: When you have authorized us to share information with specific third parties.
• Legal Requirements: When required by law, regulation, or legal process, including filings with the Canada Revenue Agency or other regulatory bodies.
• Professional Obligations: As required by CPA Ontario’s rules of professional conduct and regulatory requirements.
• Service Providers: With trusted third-party vendors who assist in operating our website or conducting our business, subject to confidentiality agreements.

Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure file storage, access controls, and regular security assessments.

Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and professional standards. Financial records and engagement documentation are retained in accordance with CPA Ontario guidelines and Canadian tax legislation.

Your Rights

Under Canadian privacy law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Withdraw consent for the collection or use of your information, subject to legal and contractual restrictions
• File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated

Cookies

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You may control cookie settings through your browser preferences. Disabling cookies may affect certain website functionality.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.